CARE AND WASHING INSTRUCTIONS
Below you will find frequently asked questions about the materials used in our products.
General care instructions can be found here.
FABRIC
Below you will find the most frequently asked questions about fabrics. If you are concerned about upholstery fabrics and cannot find the answer to your question below, you can contact our customer service.
How do I take care of my fabric sofa?
There are two important things to keep clean:
1. Vacuum your sofa regularly and take the cushions outside to air out.
2. If something spills or falls on the sofa, wipe the fabric clean immediately. The sooner the better.
As basic care, we recommend regular vacuuming and airing. Some fabrics can also be washed in water according to the washing instructions. This mainly means wiping with a damp towel. The water may contain a light soap solution.
Can I wash the removable covers of my sofa?
We are often asked about fabric that is water-washable. Just as often this means fabric that can be washed in a home machine.
We recommend dry cleaning for all fabrics. Why? There are many reasons:
1. Sofa covers are so large that when wet, their weight often exceeds the maximum load capacity of a home washing machine.
2. The fabrics contain natural fibers that shrink
3. The cover gets so tangled in a small machine that it's a chore to get it smooth
4. Zippers and Velcro do not shrink in the wash. When the cover shrinks, the Velcro or zipper may cause wrinkles in the fabric.
5. You can wash fabrics locally with water and use soap to clean stains, for example. You can also wipe the fabric with a damp cloth without worry.
How do I remove a stain from my sofa?
Always remove stains immediately. Choose the right care and cleaning method for different materials.
When removing stains, always treat only the stained area. First, test the fabric's behavior with the cleaning agent in question on an inconspicuous area of the product.
Try to remove stubborn stains by scratching lightly, for example with a fingernail.
The upholstery on my sofa is worn out and I would like to renew it. What should I do?
You can contact our dealer. Our products have removable covers on the seat and back cushions with zippers, so they are easy to replace. The frame cover is either loose or fixed. Loose upholstery is easy to replace by ordering new covers. The price of the covers is 50% of the price of a new equivalent sofa. If the sofa has fixed upholstery, the sofa will be transported to the factory for repair. The price of the upholstery work is 70% of the price of a new equivalent sofa.
When changing the covers, it is also a good idea to check the condition of the seat and back cushions and replace them if necessary. With these steps, your sofa will be as good as new.
Can I place my sofa in direct sunlight?
We recommend that you avoid placing the product in direct sunlight or near a heating device. Sunlight fades natural materials in particular, which may cause the fabric to change color in some areas.
What should I consider when taking loose-fitting clothes to the laundry?
On seat and back cushions and removable upholstery, labels must be protected during washing. Labels may stick to the upholstery fabric and damage the upholstery materials.
From which countries do the fabrics in the Interface range come?
Interface has selected fabrics with excellent properties that best suit the products in its fabric trolley. They come to us mainly from Spain, Italy and Belgium.
LEATHER
Below you will find the most frequently asked questions about leather. If you are concerned about matters related to upholstery leather and cannot find the answer to your question below, you can contact our customer service.
Does a new leather sofa need to be protected?
We believe that when it comes to leather care, it is best to follow the principle of caution. The best way to care for leather is to keep it clean with a damp cloth and vacuum the sofa regularly.
How do I care for my leather sofa?
Leather is cared for by wiping with a damp, clean cloth and, if necessary, airing and vacuuming.
How do I remove a stain from my leather sofa?
Leather is a natural material, so you need to be extra careful when caring for it. You can try to remove stains with a cloth or sponge dampened with mild soapy water, but never rub the leather surface.
Avoid excessive moisture when cleaning leather.
Avoid solvents, abrasives and strongly alkaline or acidic detergents.
There is ballpoint pen ink on my sofa. What do I do?
Contact your nearest Leather Master store and pick up a product called Ink Away. It will remove most of the ink.
In which countries is the leather you use made?
Raw hides are of European origin. They are of better quality and larger in size. In addition, we can more easily verify the origin of the hide. In addition, it is important to us that the leather comes from healthy cattle, as this also significantly affects the quality of the leather.
The leathers themselves come to us from Italy and Denmark. Our main partners are Mastrotto Group in Italy and Sörensen Leather in Denmark.
FRAMES AND PADDING
Below you will find the most frequently asked questions related to frames and cushions. If you have questions about frames and cushions and cannot find the answer to your question below, you can contact our customer service.
How do I keep my sofa cushions in shape?
Cushions and padding soften and shape with use, increasing comfort. To maintain the cushions' fluffiness, it is a good idea to fluff them weekly. Also, rotate the positions of the seat and back cushions to ensure even wear.
The sofa is quite heavy. How do I move it?
When moving sofas and chairs, remember to always lift them by the bottom of the frame. Avoid pushing the sofa along the floor, as this can cause scratches on the floor surface.
Can I change the legs of the sofa to a different type?
Yes, you can. The height of the leg varies slightly depending on the model, which limits the number of leg options. We do not recommend changing the height of the leg, as every centimeter significantly affects the seating comfort. However, if you feel that the leg of the sofa could be higher, we advise you to test a suitable change using home remedies.
The best way to test the height of the legs is to add something like a block of plywood, books, etc. under each leg. It is best to put the same height on each leg. We recommend trying it out one centimeter at a time. The desired height will give us the best idea of which legs are possible.
Do Interface products have a frame warranty?
No. We don't use the word guarantee, but we stand behind the quality of our work 100%. Our frame structures have been tested many times over the decades and the products have long life cycles. The frames are made of solid wood and plywood, and they are also inspected both at the frame factory and in our own factory.
Where are the wooden parts of Interface products manufactured?
All wooden parts are manufactured in Finland. We use several manufacturers depending on the machine base of each contract manufacturer.
Our partners are:
Carpentry shop Kangasniemi Reijo, Jurva
EP Furniture Ltd , Ilmajoki
Paimion Woodworkers Ltd.
Woodturning shop Matti PT Ojala Ky, Lahti
Star Furniture Ltd , Kauhajoki
Where are the metal parts made?
We purchase metal expertise both from Finland and abroad, depending on the product.
Our partners:
Piiroinen Oy , Salo
Hämeen Kalustemekaniikka Oy, Lahti
Stalmot&Volmet Sp. zoo , Poland
Feather pillows are luxuriously soft. Where are they made?
Feather pillows are manufactured in Finland and Estonia using a recipe developed in our own product development work. Foams are manufactured in Finland.
Our partners:
Carpenter Ltd, Kouvola
Yaccara Oü, Estonia
OTHER PRODUCTS
Below you will find the most frequently asked questions about the coffee tables and rugs in our collection. If you have any questions about these products and cannot find the answer to your question below, you can contact our customer service.
What substance do I use to clean table tops?
We primarily recommend wiping the surfaces of the coffee tables with a damp cloth. If you want to use a cleaning agent, we recommend only a mild soap solution.
Can I also get the ottoman with a removable cover?
Yes. Most upholstered products have removable covers. You can decide how the ottomans are upholstered when ordering. The advantages of removable upholstery include easier washing and, if you wish, you can add new colors to your interior by changing the covers.
How do you clean a wool carpet?
Regular care will extend the life of your carpet. Maintain your carpet by vacuuming, airing and, in winter, snow removal. Local stains can be removed gently with clean water.
For full carpet cleaning, we recommend professional, gentle flat washing at 30 degrees.
SPARE PARTS
Below you will find the most frequently asked questions related to spare parts. If you are concerned about spare parts and cannot find the answer to your question below, you can contact our customer service.
Where can I get a new leg for my furniture to replace the broken one?
You can find a range of spare parts in our online store, where you can conveniently order them to the nearest pick-up point. If you cannot find the spare part you need in our online store, you can contact our customer service. You will quickly receive both price and availability information.
The plastic plug on the metal foot has broken. Can I order a new one from somewhere?
You can order plastic plugs for metal legs directly from us. There are a number of spare parts in the spare parts section of our online store. If you cannot find the spare part you need there, you can contact our customer service. By mentioning the product name, freely describing the leg type or sending us a picture of the leg, we can send you the number of spare parts you need. At the same time, you will receive both price and availability information.
I would like to replace the seat and back cushions on my Interface sofa. Where can I find them?
In our online store's Spare Parts section you will find a range of spare parts. We have added our most popular products there. If you cannot find what you need there, you can contact our customer service. At the same time, you can easily get availability and price information.